Bank Catering assistant

Join Our Outstanding Hospice as a Bank Catering Assistant

We are looking for an enthusiastic and dedicated individual to join our hospice catering team as a Bank Catering Assistant, delivering high-quality service and nutritious meals to patients, visitors, and staff.

Why Join Us?

At Ashgate Hospice, food is more than just a meal - it’s a source of comfort, nourishment, and wellbeing for those in our care. Our catering team plays a vital role in creating fresh, wholesome, and appetising dishes tailored to individual dietary needs.

We have recently been awarded an 'Outstanding' rating by the Care Quality Commission (CQC).  If you take pride in your cooking, value teamwork, and want to work in an outstanding environment where compassion, respect, and excellence are at the heart of everything we do, we’d love to hear from you!

What you’ll be doing:

• Meal Preparation & Service: Assist in preparing and serving meals and beverages to patients, ensuring their dietary needs and preferences are met with care and efficiency.​
• Patient Comfort: Ensure patients' comfort during mealtimes, addressing their needs promptly and courteously.​
• Hygiene & Cleanliness: Maintain cleanliness in kitchen and dining areas, adhering to infection control policies to provide a safe environment for patients, staff, and visitors.​
• Stock Management: Assist with deliveries and manage stock rotation, ensuring all food items are stored appropriately and used within their best-before dates.​
• Team Collaboration: Work closely with catering staff and volunteers, supporting each other to deliver high-quality food services.​
• Flexibility: Adapt to various tasks within the catering department as required, demonstrating a willingness to contribute where needed.

For full details of what the role includes please read the attached Job Description or call Mark Taylor on 01246 568801.

What you’ll bring:

As a Catering Assistant at Ashgate Hospice, your role is vital in delivering exceptional food services to our patients, staff, and visitors. We are looking for individuals who are committed to maintaining high standards of hygiene, collaborate effectively with team members, and adapt to various tasks within the catering department. Your dedication to our core values and sensitivity in all interactions will significantly contribute to the compassionate environment we uphold.

About Ashgate:

Ashgate Hospice, based in North Derbyshire, offers free palliative and end of life care for adults with life-limiting or incurable illnesses, including cancer, neurological diseases, and advanced heart, kidney, and lung conditions. Last year, we cared for over 2,400 people. Our aim is to support our patients by keeping them informed, managing their symptoms, and improving their quality of life from diagnosis onwards.

We also provide vital support to the people who are important to them, offering practical assistance and emotional support, including bereavement services.

We’re more than a care provider. We’re a campaigner for sustainable end of life care funding in the UK, and we continually invest in our services and workforce.

Our values are at the heart of everything we do:

• We are compassionate.
• We are a team.
• We are respectful, open, and inclusive.

We value diversity and inclusion and encourage applicants from all backgrounds.

We strive to create a workplace that’s happy, safe, and supportive – and our team seems to agree! In fact, 86% of staff would recommend Ashgate Hospice as an employer.

We know how important wellbeing and work-life balance are, which is why we’re open to flexible work arrangements, including job-sharing.

As part of our team, you’ll have access to training opportunities to help you grow, both personally and professionally. Whether you want to develop in your current role or explore new career paths, we’ll support you every step of the way. Want to know more about what it’s like to work with us? Visit our website, check out our social media channels, or listen to our podcast, The Life and Death Podcast. It’s a great way to get a sense of the Ashgate team and the difference we make.

Benefits of joining us as a bank worker:

At Ashgate, we take care of the people who take care of others. Here are some of the benefits we offer:

• Annual pay reviews, based on cost of living, every April
• Flexibility of working shifts
• Rolled up holiday pay, paid quarterly to bank staff
• A pension scheme with up to 7% employer contribution, helping you save for the future
• A commitment to your personal and professional development, with training opportunities to help you grow.
• Free, on-site parking whenever you're working at the hospice.
• Discounted, onsite café at our Old Brampton site, available to all staff
• A wide range of initiatives to support your wellbeing, and the time out to practice self-care

Ready to make a difference?

To learn more about the role, please contact Mark Taylor, Head Chef, at 01246 568 801 or email mark.taylor@ashgatehospice.org.uk . You can arrange to visit the hospice to see what it would be like to work with us.

Please note: Applications must be submitted via the ‘Apply Now’ button on our website. Applications sent directly to People Services or the recruiting manager will not be accepted.

Additional information:

• If you're successful, you'll need to complete a DBS check as part of our pre-employment process. You can find more details in the candidate assistant notes.
• As a healthcare provider, we prioritise the safety of our patients, staff, and visitors. That's why we encourage and recommend all staff to be vaccinated against COVID-19 and receive the flu jab—unless there's a compelling reason not too
• If you need any help with the recruitment process, our People Services team is here to assist. You can reach them at peopleservices@ashgatehospice.org.uk  or call 01246 568 801.

Additional support for candidates

• We’re committed to ensuring our recruitment process is inclusive, fair, and accessible to everyone.
• Reasonable adjustments: We are pleased to offer reasonable adjustments throughout the recruitment process for individuals with disabilities, neurodiverse conditions, or long-term health needs.
• Shortlisting commitment: In line with our commitment to Equality, Diversity, and Inclusion, we guarantee to shortlist any disabled candidate who meets the essential criteria for the role.
• Interview preparation: All shortlisted candidates will receive their interview questions in advance to help you feel fully prepared.

Accessibility resources:

• If you need assistance completing your online application, you can contact the Disability Employment Service/Youth Employment Service by emailing ASCH.Disability.EmploymentProject@derbyshire.gov.uk .
• We encourage you to complete and share your Health Adjustment Passport. This helps us understand any adjustments or support you might need. Even if you choose not to share it, the passport can be a valuable tool for your own benefit.. This helps us understand any adjustments or support you might need. Even if you choose not to share it, the passport can be a valuable tool for your own benefit.
• You can also access support through the Access to Work scheme. a government initiative designed to help you start or remain in work if you have a health condition or disability. This includes support for the recruitment process. Learn more on the Access to Work webpage

For further guidance or information, these resources may also be helpful:

• Looking for work if you are disabled
• Reed in Partnership, Chesterfield Office: Call 0124 695 6275
• Disability Employment Service, Derbyshire County Council
• If you have any questions about adjustments or the recruitment process, please contact our HR team at hr@ashgatehospice.org.uk  or call 01246 568 801.